Neutec Sales and Support


As the owner of Neutec® casting, grain-making or laser-welding machines, you have access to emergency service 24 hours a day, 7 days a week. Though the rugged dependability of Neutec equipment makes such circumstances rare, it is comforting to know the support is there should you need it. Our factory-certified dealer technicians are available worldwide with expert casting, graining or laser-welding advice, a complete technical staff, and access to resources across the network. Service parts and consumables are readily available—with same day shipment. You won't find more complete support or more dedicated service anywhere in the world than you find every day at Neutec/Rio Grande™.

For Information and Sales Inquiries

USA Contact Phone (toll-free): 800-870-0111 24
Hour Emergency Line: +1-505-839-3558
Fax: 505-839-3014

International Contact Phone: +1-505-839-3010
Fax: +1-505-839-3135

Neutec Headquarters:

7500 Bluewater Road NW,
Albuquerque, NM 87121 USA

Email: neutecusa@neutec.com

About the Neutec® team of Field Service Engineers

With decades of combined, hands-on experience, there is no faster or more certain resource for your laser-welding, grain-making or casting questions or challenges than the Neutec® team of field service engineers (FSEs). Available to Neutec equipment owners 24/7, this team of experts helps you get the best possible results with your Neutec laser-welding, grain-making or casting equipment.

For Support from a Neutec Field Service Engineer

24-Hour Emergency Support Service Line: +1-505-839-3558
Email: neutecfses@riogrande.com